Privacy Policy
Introduction
River Valley Medical Group (“we,” “our,” or “us”) is committed to protecting your privacy and the confidentiality of your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:
https://rivervalleymedicalgroup.com
2. Information We Collect
a. Personal Information
We may collect personal information that you voluntarily provide, including:
1-Name
2-Email address
3-Phone number
4-Date of birth (if provided)
5-Insurance details (if applicable)
6-Appointment requests or medical inquiry information
b. Health Information
If you submit medical information through forms, it may be considered Protected Health Information (PHI) and will be handled in accordance with applicable healthcare privacy laws.
c. Automatically Collected Information
When you visit our website, we may collect:
IP address
Browser type and device information
Pages visited and time spent
Cookies and usage data
3. How We Use Your Information
We use your information to:
1-Schedule and manage appointments
2-Respond to inquiries
3-Provide medical and administrative services
4-Improve our website and patient experience
5-Send important communications (appointment reminders, updates)
6-Comply with legal and regulatory requirements
4. Sharing of Information
We do not sell your personal information.
We may share your information with:
1-Healthcare providers involved in your care
2-Insurance companies for billing purposes
3-Third-party service providers (appointment systems, hosting, analytics)
4-Authorities when required by law
All partners are required to protect your information.
5. HIPAA Compliance (If applicable)
If you are a patient, your health information is protected under the Health Insurance Portability and Accountability Act (HIPAA). Please refer to our Notice of Privacy Practices for details on how your PHI is used and protected.
6. Cookies and Tracking
We use cookies to:
1-Improve website functionality
2-Analyze website traffic
3-Enhance user experience
You may disable cookies through your browser settings.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no internet transmission is completely secure.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
9. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.
10. Your Privacy Rights
You may:
1-Request access to your personal information
2-Request corrections
3-Request deletion (where permitted by law)
Contact us using the information below.
11. Contact Information
River Valley Medical Group
Address: 4626 Progress Drive, Suite C Davenport, IA 52807
Phone: 563-551-4200
Email: [email protected]
Address
4626 Progress Drive, Suite C
Davenport, IA 52807
Hours